Home lockout
Keys inside, or the door shut behind you. Non-destructive entry first, every time — drilling is a last resort and never a surprise. Covering Melbourne and the surrounding suburbs.
Melbourne, VIC · available now
Locked out in Melbourne?
A locksmith 30 minutes away.
Emergency call-outs are the whole business, not a sideline. Technicians are on the road overnight, and you get the full quote on the phone before anyone is sent.
30 minTypical arrival across inner Melbourne
12+Melbourne suburbs covered directly
24/7AEDT time, including public holidays
VICLocally based team, not a national call centre
Melbourne coverage
Suburbs we reach directly
These are the Melbourne suburbs our teams work across day to day. Outside this list we still attend — the arrival window is just longer, and you will be told what it is.
FitzroySt KildaRichmondBrunswickFootscrayBox HillCarltonPrahranDocklandsPrestonDandenongWerribee
Melbourne office: 65-67 Ashley Street, Braybrook VIC 3019 · Direct line: 0491 570 024
Services in Melbourne
Every call we take is someone who can't get in
We do not sell doors, fit alarms or quote renovations. One thing, done fast, at the hour you actually need it.
Key snapped in the lock
Extracted without pulling the cylinder where the break is clean. If the barrel is damaged we carry replacements rather than leaving you waiting on a part.
Door that will not lock
A door you cannot secure is as urgent as one you cannot open. Seized cylinders, dropped latches and handles that spin without throwing the bolt.
Locked out at night
Overnight is a rostered shift, not a diverted mobile. The technician nearest you is dispatched, not the one who answers first.
Locked out of a unit block
Common doors, stairwell entries and lobbies. We deal with the building's rules so you are not the one arguing at midnight.
Lock change after a break-in
When the door has been forced, or a set of keys is gone for good. New locks fitted the same visit so the place is not left open overnight.
How it works
Four steps, and the longest one is the drive
0:00Call
Three questions
Lock type, is the key inside, is anyone or any animal behind the door. That is the whole intake.
0:02Quote
The number, before dispatch
Said once, in full, including the after-hours loading if it applies. It does not move after we arrive.
0:30Arrival
Named, and identified
You get the technician's name on the call. They show ID before touching the door and ask you to prove the place is yours.
0:42Open
Paid after, not before
Card or transfer once you are inside. Itemised tax invoice by email the same night.
Before you book anyone
Four checks. Run them on us too.
Lockout work attracts the oldest trick in the trade: a low phone quote, then a much bigger number once the tools are out and you have nowhere to go. These four questions make that difficult.
- Get a total, not a ‘from’ priceOne figure covering the call-out, the labour and GST. A quote that opens with a teaser rate is not a quote.
- Ask for the licence number on the phoneThen check the person who turns up matches the name you were given. A licensed business answers without hesitating.
- Ask whether they plan to drillDrilling adds a new cylinder to the bill. Most home locks open without it. That decision is yours, made in advance, not announced afterwards.
- Pay when you are insideNo deposit, no card details up front. Without an itemised invoice there is no warranty and nobody to go back to.
Local
Melbourne questions
Which Melbourne suburbs do you cover?
Direct coverage across Melbourne and the surrounding areas, including Fitzroy, St Kilda, Richmond, Brunswick, Footscray, Box Hill. If you are outside that, ring anyway — we will give you an honest arrival time rather than a number you would like to hear.
How quickly can someone get to me in Melbourne?
Typically 30 minutes for inner Melbourne. Traffic and the time of day move that, so the window you are given on the call is the one we hold ourselves to — if it slips, you get a ring, not silence.
Where are you based in Melbourne?
Our Melbourne address is 65-67 Ashley Street, Braybrook VIC 3019. Teams work across the metro area rather than out of that office, so your arrival time depends on who is closest to you, not on how far you are from that address.
Will the lock still work afterwards?
On most jobs, yes — non-destructive entry leaves the cylinder perfectly usable. Where a lock is high-security or already damaged, drilling may be the only way in, and then it gets replaced. You hear that before it happens, with the price difference, and nothing proceeds without your agreement.
Do you check the place is actually mine?
Always, and we will not budge on it. Photo ID with the address, a lease, a rates notice or mail in your name. A locksmith who opens a door without asking is not one you want working in your street.
Is anyone really awake at 3am?
Yes. Overnight is a rostered shift with technicians already out, not a phone diverted to someone at home. Roughly a third of our work happens between 11pm and 6am.
My child is locked inside. What do I do?
Say it in your first sentence — that call jumps the queue and the nearest technician is sent immediately. At the same time, if there is any immediate risk, ring 000 first. They get there faster and they will not hesitate.
Other cities
We also work in
Melbourne doesn't get easier at 2am.
One call to the Melbourne line, one price, and someone already heading your way.
0491 570 024